Automating the car dealership experience in the modern world: The title of the company for my project is Condor Automotive Group, a local automobile dealership with three dealerships near the Philadelphia and Delaware region. I would like to incorporate UPS’ DIAD technology (scanners that UPS delivery staff use) as a customer relationship management system into the dealership’s service department to track status of repair, as a competitive advantage. Customers could log onto the dealer\’s web site to check repair progress. Upon completion, order is updated and an email alert would be sent to the customer and customer’s service advisor when repair has been completed.\n————————\nKInstructions:\n\nYou have been asked by the executive committee of your company to research a technology that addresses a specific business issue within your company and to write a report on the technology solution for the executive management team, giving the strategic implications of the information technology solution on your business for the next three years. The executive committee has identified a number of potential research topics (not intended to be all inclusive) that include:\n\n•\tThe Internet\n•\tE-Business\n•\tExtranets\n•\tE-commerce\n•\tWeb Site Development\n•\tWebmasters\n•\tSocial Networking\n•\tIS Management\n•\tOutsourcing\n•\tReengineering\n•\tDownsizing\n•\tValue Chains\n•\tSystems Integrators\n•\tCorporate Applications\n•\tExecutive Support Systems\n•\tExpert Systems and Intelligent Techniques\n•\tDecision Support Systems\n•\tTransaction Processing Systems\n•\tKnowledge Management Systems\n•\tGroup Collaboration Systems\n•\tIntranets\n•\tTelecommunications and Networks\n•\tClient/Server Processing\n•\tLocal Area Networks\n•\tTeleconferencing and Videoconferencing\n•\tInternet2\n•\tInternet Search Engines\n•\tWireless Applications\n•\tVirtual Private Networks\n•\tIS Acquisitions\n•\tCost Justification\n•\tSystems Development Life Cycle\n•\tPrototyping\n•\tWeighted Criteria Analysis\n•\tCompanies\n•\tMicrosoft\n•\tIBM\n•\tOracle-People Soft\n•\tGoogle\n•\tSAP AG\n•\tMergers & Acquisitions\n•\tMiscellaneous\n•\tComputer Ethics\n•\tVirtual Reality\n•\tMultimedia\n•\tTelecommuting\n•\tData Security\n•\tInternational Issues\n•\tComputer Based Learning\n•\tTechnology\n•\tMulticore processors\n•\tVirtualization\n•\tWireless Handhelds\n•\tOn-Demand Computing\n•\tOpen Source Software\n•\tWeb Services and Service Oriented Architecture\n\n•\tEnd User Software/Applications\n•\tDatabases\n•\tData Mining\n•\tEnterprise Applications\n•\tProject Management\n\n\tRequirements\n•\tFrom one major area pick at least one topic and write your report following this general outline:\n\nI.\tAbstract\nII.\tPurpose of the Report\nIII.\tBackground of the Company\nIV.\tDiscussion of Current Business Issues\nV.\tResearch Findings on the Topic\nVI.\tRecommendations for the Executive Management Team\nVII.\tAttachments \ni.\tBibliography\nii.\tOther back material as needed, detailed tables, extended quotations from which shorter quotes are taken, etc.\n\t\n•\tThe paper should be between 8 and 10 double-spaced pages (excluding attachments)\n•\tThe paper should be researched with no fewer than five citations.\n•\tYou can use Applied Business Research under the Keller Online Library for your research.\n•\tDrop your project in the Dropbox no later than 11:59 pm MT, Sunday, week 6. \n\n\nGrading will be as follows:\n\n\n\t\nContent\t\nAbstract\nPurpose of the Report\nBackground of the Company\nDiscussion of Current Business Issues\nResearch Findings on the Topic\nRecommendations for the Executive Management Team \t60%\nClarity\t\n\tGrammar/Spelling\n\tReadability\n\tExhibits/Graphs\n\tTable of Content\nPage numbers\n\tBibliography\n\t40%\n\n\nNote: Refer to the Policies section under Course Home for important information about academic integrity and plagiarism. Penalties for plagiarism are severe.\n\n\n
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