1. Identify the key decision makers in public agencies and explain why political appointees are interested in decisions that yield short time results or outcomes. 2. Define public service culture and explain if public service motives are exclusive to the public sector. 3. Briefly explain the concept of incremental choice as a core feature of decision making by public administrators. 4. What is public interest and how can public interest be achieved by public administrators? 5. Explain why collaboration is important for effective public management in the 21st century.